Author: Madeline Bodin
Publisher: CMP
Pages: 137
Language: English
ISBN: 1578200261
Description: Ever wish you could find out how North Americas biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling. For call center managers who want to make their customers happy and their company successful, this book shows how to leverage call center technology. Its packed with innovative solutions from a variety of industries, and provides practical applications for cutting-edge technologies.
Price: $22.95
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