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| Free, Perfect, and Now: Connecting to the Three Insatiable Customer Demands: A CEOs True Story |
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Author: Robert Rodin
Publisher: Simon & Schuster
ISBN: 684850222
Description: In a world where knowledge is king, the Web never sleeps, and competitive challenge increases exponentially, Robert Rodin shows you how to prepare for the three insatiable demands of todays customers: they want their product or service FREE, they want it PERFECT, and they want it NOW. No matter what business you
e in, you have to find a way to resp... Read more
Price:$ 3.5
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| Streetwise Customer Focused Selling: Understanding Customer Needs, Building Trust, and Delivering Solutions...the Smarter Path to Sales Success (Adams |
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Author: Nancy J. Stephens, Bob Adams
Publisher: Adams Media Corporation
ISBN: 1558507256
Description: This book is well written, laid out nicely and packed with information about successful sales based on understanding customer needs, building trust and delivering solutions. Every chapter has good background information, useful lists and o dos and examples. Great for the salesperson, sales manager or marketing professional. There are lots of immed... Read more
Price:$ 5.98
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| The Customer Is CEO: How to Measure What Your Customers Want -- and Make Sure They Get It |
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Author: Forler Massnick
Publisher: AMACOM
ISBN: 814403468
Description: Being a customer-centered company means a lot more than simply measuring customer satisfaction. It means focusing all assets and decisions on the customers wants and needs. In other words, treating them like top dog. The Customer Is CEO supplies a framework for shifting to a strategic new customer focus. It will enable executives and managers to: ... Read more
Price:$ 31
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