Author: Richard D. Hanks, Greg Roche, Rachel Allen
Publisher: Cogent Publishing
Pages: 314
Language: English
ISBN: 955416116
Description: This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the book s pages have proved a fresh and continuous source of inspiration and expertise as I work with my organisation in helping them understand why we should do what matters most to our customers and the lasting effect such actions will have on both our customer loyalty and retention
Price: $ 50.00
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