Author: Raymond T. Yeh, Keri E. Pearlson, George Kozmetsky
Publisher: John Wiley & Sons
Pages: 270
Language: English
ISBN: 471382450
Description: Satisfy your customers instantly -- in Zero TimeTM. In todays fast-paced business world, companies need to react instantaneously. Being a zero-time company involves more than compressing time -- its about providing value for every customer at every opportunity. To achieve this, businesses must be willing to restructure and compress relationships. Its about taking advantage of all that our digital world has to offer -- without the Internet, you can be in zero time, period. Zero TimeTM features insightful case studies from companies like Dell, GE, Intel, and CISCO, and identifies five key disciplines companies need to adopt in order to remain competitive.
Price: $ 65
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