| 101 Ways to Boost Customer Satisfaction |
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Author: Timothy R.V. Foster
Publisher: Kogan Page Ltd
ISBN: 749423013
Description: n/a
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| 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series) |
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Author: Andrew Griffiths
Publisher: Allen & Unwin
ISBN: 1741750083
Description: Griffiths offers pragmatic advice and straightforward strategies for pleasing customers. Full of practical tips to improve customer service and maintain a level of excellence.
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Price:$ 10.17
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| 54 Ways to Stay Positive... |
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Author: JoAnna Brandi
Publisher: JoAnna Brandi
ISBN: 1930283008
Description: “54 Ways to Stay Positive in a Changing, Challenging And Sometimes Negative World” is a delightful illustrated book on how to make simple choices for a more positive life style. It’s 128 pages of easy to follow, fun to read suggestions for shifting your mood from dark to light. Written by JoAnna Brandi, author of two books on Customer Care, it was ... Read more
Price:$ 14.95
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| After the Sale: How to Manage Product Service for Customer Satisfaction and Profit |
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Author: Joseph D., Jr. Patton, William H. Bleuel
Publisher: Solomon Pr
ISBN: 934623635
Description: After the Sale: How to Manage Product Service for Customer Satisfaction and Profit is the successor to four successful editions of Service Management Principles & Practices. This book is foundation material for service managers of all levels. Topics include Terms, objectives, benchmarks, financials, forecasting, personnel, organizaitons, training, ... Read more
Price:$ 89
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| Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations |
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Author: Alan Dutka
Publisher: Ntc Pub Group
ISBN: 844235865
Description: n/a
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| Analysis of Customer Satisfaction Data |
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Author: Derek R. Allen, T. R. N. Rao
Publisher: Amer Society for Quality
ISBN: 873894537
Description: As global competition increases, maintaining customer loyalty is more important than ever. Dissatisfied customers now have many options, with dozens of companies from around the world competing for their business. It is crucial for every organization to r
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Price:INR 2664.90/$ 63
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| Attracting Perfect Customers: The Power of Strategic Synchronicity (Paperback) |
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Author: Stacey Hall, Jan Brogniez
Publisher: Berrett-Koehler Publishers
ISBN: 1576751244
Description: Attracting Perfect Customers leads readers through a transformation as they learn that it is no longer productive or profitable to conduct business using warlike marketing techniques such as argeting customers and outmaneuvering the competition. In fact, these techniques seem both outdated and labor-intensive when compared to the Strategic Synchro... Read more
Price:$14.25
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| Brand Marketing: Building Winning Brand Strategies That Deliver Value and Customer Satisfaction |
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Author: William M. Weilbacher
Publisher: Ntc Pub Group
ISBN: 844234761
Description: This book describes how to Build Winning Brand Strategies That Deliver Value and Customer Satisfaction. In place of the marketing myths, Weilbacher sets out the realities that will allow todays marketers to develop stretegies to create distinctive, dominant brands.
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Price:$ 39.95
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| Competing Goals of the Governmentwide Purchase Card Program: Customer Satisfaction, Vendor Rotation, Fair and Reasonable Pricing |
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Author: n/a
Publisher: Storming Media
ISBN: 1423560302
Description: This is a NAVAL POSTGRADUATE SCHOOL MONTEREY CA report procured by the Pentagon and made available for public release. It has been reproduced in the best form available to the Pentagon. It is not spiral-bound, but rather assembled with Velobinding in a soft, white linen cover. The Storming Media report number is A467843. The abstract provided by th... Read more
Price:$ 25.95
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| Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed (Hardcover) |
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Author: Robin L. Lawton
Publisher: ASQ Quality Press
ISBN: 873891511
Description: This book presents a hands-on practical approach to achieving and sustaining leadership in quality and customer satisfaction for knowledge and service work. Through the use of exercises the book teaches a systematic approach to create a truly customer-centered culture. Customer service theories are presented in an easily understood format and there... Read more
Price:$47.25
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