| Measuring Customer Satisfaction of Depot Maintenance: An Analysis of Customer Satisfaction of F/A-18 Maintenance at Naval Aviation Depot North Island, |
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Author: Storming Media
Publisher: Storming Media
ISBN: 1423571886
Description: This is a NAVAL POSTGRADUATE SCHOOL MONTEREY CA report procured by the Pentagon and made available for public release. It has been reproduced in the best form available to the Pentagon. It is not spiral-bound, but rather assembled with Velobinding in a soft, white linen cover. The Storming Media report number is A347133. The abstract provided by th... Read more
Price:$ 42.95
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| Measuring Customer Satisfaction: Development and Use of Questionnaires |
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Author: Bob E. Hayes
Publisher: ASQ Quality Press
ISBN: 087389362X
Description: Improving the quality levels of services and products in todays marketplace is what can make the difference between an adequate company or an exceptional company. But how can companies actually measure their customers levels of satisfaction in an accurate and reliable way? Unless companies have the tools to accurately measure customer perceptions, ... Read more
Price:INR 1865.43/$ 42
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| Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues |
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Author: James H. Myers
Publisher: South-Western Educational Pub
ISBN: 877572763
Description: To be competitive in today?s markets, a company must be sure it knows exactly what it takes to keep customers satisfied and loyal. In Measuring Customer Satisfaction, you?ll learn just how to obtain that information. Author Myers takes the reader carefully, completely, and comprehensively through each step in developing an effective customer satisf... Read more
Price:INR 1415.99 /$ 44.95
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| Neuromarketing: Understattons in Your Customers Brain (Hardcover)nding the Buy Bu |
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Author: Patrick Renvoise, Christophe Morin
Publisher: Thomas Nelson
ISBN: 078522680X
Description: Unveiling a remarkable combination of the latest brain research and revolutionary marketing practices, authors Patrick Renvoise and Christophe Morin teach highly effective techniques to build and deliver powerful, unique, and memorable messages that will have major, lasting impact on any audience.
... Read more
Price:$15.63
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| Niche Selling: How to Find Your Customer in a Crowded Market (Hardcover) |
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Author: William T. Brooks
Publisher: McGraw-Hill
ISBN: 1556234996
Description: Shows how to inrease sales by finding and marketing to your most likely consumer segments. This practical, straightforward approach directs the reader through the entire niche selling process, showing how to: develop workable sales strategies based on alliances; enhance your standing in the minds of prospects and customers using the power of person... Read more
Price:$22.80
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| Patient Satisfaction: A Guide to Practice Enhancement |
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Author: Wendy Leebov, Michael Vergare, Gail Scott
Publisher: Practice Management Information
ISBN: 874895464
Description: What make patient satisfaction imperative for your practice? This fact is, both solo and group practices need to realize the power of the patient, and develop a conscious and conscientious strategy for achieving satisfaction amonth other paatients as well as other key customers.
... Read more
Price:$ 54.95
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| Quality And Customer Satisfaction |
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Author: Maria Gisella Conca
Publisher: Goal Q P C Inc
ISBN: 1576810593
Description: To understand the scope of this book, an examination of the characteristics of todays small and medium-size firms is necessary.
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Price:$ 14.00
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| Quality, Customers and Time by John Guaspari (AMA Management Series) (Audio Cassette) |
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Author: John Guaspari
Publisher: American Management Association
ISBN: B000Q3903O
Description: (Contains 6 cassettes) The three books you will hear on these tapes are lighthearted fables with an underlying serious message about Quality. I Know It When I See It is the delightful and insightful story of one companys search for the secret of making a quality product. It follows the fortunes of Punctuation Inc., the company that invented punctua... Read more
Price:$ 79.99
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| Real Time: Preparing for the Age of the Never Satistied Customer (Hardcover) |
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Author: Regis McKenna
Publisher: Harvard Business School Press
ISBN: 875847943
Description: Real Time caused a sensation with its provocative look at doing business in a real time world, a world created on demand, where customers demand instant gratification...or else. Now available in paperback, this pathbreaking book reveals why managers today must be prepared for anything-anytime, anywhere, and in-your-face. We get cash in seconds at A... Read more
Price:$18.96
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| Revolutionize Your Customer Experience |
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Author: Colin Shaw
Publisher: Palgrave Macmillan
ISBN: 140393603X
Description: In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in m... Read more
Price:$ 30.2
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