Author: Renee Evenson
Publisher: AMACOM
Pages: 256
Language: English
ISBN: 814474543
Description: It is full of practical, easy to implement advice for both employees and managers. If you want to be your customers #1 choice and give great service, this is the must buy book! In the business market today, change is certain. Businesses MUST stay ahead of the competition. The way to do that is providing great customer service. This book is exceptional in developing your valuable employees into top-notch representatives by simple, easy-to-follow tips. Your management employees will also benefit with outstanding coaching and feedback techniques.
Price: $12.21
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